How do I connect and control my cameras, like a Canon C400?

Put the camera on the set’s network, type its address in Day settings → Camera, and run the Camera Agent on a Mac there. Then Camera Control on the Live board changes its settings and rolls.

  • 10 steps
  • Individual plan and up

Step 1: On the Live board, click the gear on today’s day.

The Live board with the day’s settings gear outlined

Step 2: Click Camera.

A camera shows here once the day has shots on it. Bodies come from Project settings → Cameras.

Day settings with the Camera tab outlined

Step 3: Click the i beside a camera for its own setup steps.

The camera list with the setup guide button outlined

Step 4: Follow them on the camera: network on, XC Protocol, the Wi-Fi, and its address.

A C400 runs XC or Browser Remote, not both.

The Canon EOS C400 setup guide, step 1 of 11

Step 5: Type each camera’s address beside its letter.

The camera address fields outlined

Step 6: On the Mac on set, click Download Mac kit for this computer.

Unzip it, double-click Start Production Camera Agent, and leave Terminal open. It asks for the camera’s XC username and password.

The Download Mac kit button outlined

Step 7: The Mac shows as running, and each camera says who runs it.

The Camera Agent card showing the Mac running cameras A and B, outlined

Step 8: Close Day settings and click Camera Control.

The Live board’s bottom bar with Camera Control outlined

Step 9: Pick a camera, then click a setting like ISO or white balance to change it.

Each change says Sending, then Confirmed once the camera has it. A lock means that one can only be changed on the camera.

The camera dock with the camera list and the settings outlined

Step 10: Click Record, or Roll all for every camera.

The Record and Roll all buttons outlined

Still stuck?

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